Missing Blocks Questions

Cobi Sets Missing Blocks Questions

Being a parents of kids who make Cobi tank sets, means that we have experienced the dreaded “I’m missing a part” scenario.  With that in mind we have personally never seen a set that was actually missing a part although it is not out of the realm of possibilities.

If you or your child lose a part or are missing a part these are the steps that we hav found work best.

  1. Easy Fix – Check and make sure the part is not actually “lost” in one of the bags.  This is why we never throw out our parts bags until the kit is completed. (personal experience dictates this happens often)
  2. Annoying Fix – Cobi brick sets use a layered approach to building unlike traditional brick sets. This means that there are not many open spaces inside the sets.  It is sometimes possible that a part is mistakenly used in a previous step.  We cannot tell you how many times this has personally happened to us.
  3. Hard Fix – If it is still not there, Please use the contact form below to reach out to us. We will do our best to send you a replacement part if possible or replace the set.

When reaching out:

Include your order number (replying to your order confirmation email is also an option).

Include a description of the part and if possible what page of the instructions the part was missing.

Confirm that you have exhausted steps 1 & 2 from the list above.

Thanks,

The Warbricks.com Family Team!

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